Privacy Policy

UseLive - Live Streaming and Interactive Content Platform

Last updated: 4/3/2025

This Privacy Policy explains how United Castles Limited ("Company," "we," or "us") collects, uses, stores, and shares your personal information when you use the use.live Platform.

1. Information We Collect

Account Information

  • Mandatory: Email address, username, and password.
  • Optional (for Naira Payouts): National Identification Number (NIN) and bank account details to comply with local KYC requirements.
  • Optional (for Crypto Payouts): Crypto wallet address.

Usage Data

We collect data about how you interact with the Site (e.g., pages visited, session duration, events attended).

Authentication

We may use third-party services (e.g., Auth0) for sign-up and login processes. This means sign-up/login info is shared with Auth0.

Cookies & Tracking

We may use cookies or similar technologies to enhance your user experience and analyze site performance.

2. How We Use Your Information

Platform Functionality

  • To create and manage your account
  • To process payments or payouts in Naira or crypto

Verification

  • We only require NIN for users receiving payouts in Naira
  • We do not store your personal information beyond what is necessary for compliance or providing the service

Analytics & Improvements

To understand how users interact with the Platform and improve features and services.

Customer Support

To respond to inquiries, troubleshoot issues, and handle requests or complaints.

3. Data Sharing & Transfers

Third-Party Providers

  • We share sign-up/login info with Auth0 for authentication
  • We may use third-party payment processors or crypto gateways

Legal Requirements

We may disclose your data if required by law, court order, or to protect our rights and comply with legal obligations.

International Transfers

Your personal data may be transferred to and stored on servers located outside your home country. By using the Platform, you consent to such transfers.

4. Data Retention

Retention Period

We only retain personal data as long as it is needed for the purposes stated in this Policy or as required by law.

Deletion Requests

You can request the deletion of your personal data by contacting us at [email protected], and we will respond in accordance with applicable law.

5. Security Measures

Industry-Standard Security

We implement measures like encryption and secure servers to protect your data against unauthorized access, alteration, disclosure, or destruction.

No Absolute Guarantee

While we strive to protect your personal information, no security system is impenetrable. You share and store data at your own risk.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Update or correct inaccuracies in your data
  • Deletion: Request that we delete certain data
  • Objection or Restriction: Object to or restrict certain types of data processing

To exercise these rights, contact [email protected]

7. Children's Privacy

Minimum Age

The Platform is not intended for children under 13. If we learn that a child under 13 has provided us with personal data without parental consent, we will delete it promptly.

8. Updates to This Policy

We may revise this Privacy Policy from time to time. The updated version will be posted on the Site with the "Last Updated" date changed. Your continued use of the Platform after changes are posted indicates your acceptance of those changes.

9. Contact Us

For questions about this Privacy Policy or data requests, please reach out to:

United Castles Limited

Email: [email protected]

Important Note:

This Privacy Policy is designed to be transparent about our data practices. If you have any questions or concerns about how we handle your personal information, please don't hesitate to contact us.